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Privacy Policy

A legal disclaimer

At Jay's Mobile Detailing, we take your privacy seriously and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services. By using our services, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Name, phone number, email address, and home or business address.

  • Vehicle Information: Make, model, year, and license plate number of your vehicle.

  • Payment Information: Credit/debit card details or other payment information for processing transactions.

  • Communications: Records of your communication with us, including emails, phone calls, and chat messages.

2. How We Use Your Information

We use the information we collect from you for the following purposes:

  • Providing Services: To schedule appointments, provide mobile detailing services, and process payments.

  • Customer Support: To respond to your inquiries and provide customer support.

  • Marketing: To send promotional materials and updates about our services (only if you have opted-in).

  • Improving Services: To analyze and improve our services and business operations.

3. Sharing Your Information

We may share your personal information with third parties in the following situations:

  • Service Providers: We may share your information with service providers who perform services on our behalf, such as payment processors and customer support services.

  • Legal Requirements: We may disclose your information if required by law or in response to a subpoena, court order, or legal request.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

4. Data Security

  • We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

  • We use secure servers and encryption to protect payment information during transmission.

5. Data Retention

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy.

  • We may retain information for a longer period if required by law.

6. Your Rights

  • Access and Correction: You have the right to access and correct your personal information. Contact us to make changes.

  • Opt-Out: You can opt-out of receiving promotional communications from us at any time.

7. Children's Privacy

  • Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from them.

8. Changes to This Privacy Policy

  • We may update this privacy policy from time to time. We will notify you of any changes through our website or other communication channels.

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